Privacy Policy

Last Updated: Mar 1, 2023

Voxel Labs, Inc. and all of its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively, “Voxel,” “we,” “us,” “our”) respect your (the “user,” the “user’s,” “you” or “your”) right to privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy describes in greater detail our privacy practices for collecting and maintaining certain information collected about you, or your business if you represent a business entity. This Privacy Policy applies to all versions of our platform, software, hardware, applications, website, other websites, products, services, media forms, and/or channels (collectively, the “Services”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page. We require you to read and agree to this Privacy Policy when you visit and access the Services.

You agree that by accessing the Services in any way, you have read, understood, and agree to bebound by all of this Privacy Policy.

1. Application of this Privacy Statement

This Privacy Policy (the “Privacy Policy”) applies to all of our Services, whether or not they link to this Privacy Policy. Voxel is the responsible entity for all Personally Identifiable Information(PII) subject to this Privacy Policy for any Services accessed or utilized by users anywhere in the world.

2. Information We Collect

Direct customer and their employees, insurance companies, and stakeholders generally make upthe community we serve. We may collect some limited information from users through the following channels:

3. Our Cookie Policy

Our Services may, from time to time, use “Cookies.” A Cookie is a small piece of data or text file stored in your computer or mobile device by your web browser. Cookies may contain text that can be read by a server that delivered the Cookie to you. The text contained in the Cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; however, it may contain other information as well.

By agreeing to accept our use of Cookies, you are giving us permission to place some or all theCookies described below on your device.

We may use Cookies for

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access features on our Services correctly or at all. For more information about Cookies, visit

4. Information Disclosure

We limit any sharing of information we have collected about you to certain narrow purposes. Your information may be shared for the following reasons only:


If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.


We may, from time to time, share your information with third parties that perform services for usor on our behalf, including payment processing, credit checks, data analysis, e-mail delivery, hosting services, user services, and marketing assistance.


If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor the commitments we’ve made in this Privacy Policy.

5. Our Stance on Contact with You

We may, from time to time, contact you to remind you about something related to the Services or to inform you of other services we have in the works through “push notifications” or similar means. If you do not wish to receive notifications, you will be provided an “opt-out” option.

We may also contact our users in other ways, such as e-mails or e-newsletters with promotional or marketing materials, coupons, or deals, or, to set up a demonstration. You will be provided an “opt-out” option if you do not wish to take advantage of these communications.

6. Your Rights in Connection with Information that We Collect About You

You have the following rights with regard to information about you:

If you would like to exercise any of the above rights or have any questions about your rights, please contact us with the information provided below.

7. Data Retention

To the extent that any is collected, your Personally Identifiable Information will be erased when: (i) it is no longer needed for its original processing purpose; (ii) you withdraw your consent for us to store your information by sending an e-mail to; (iii) there is no justified reason for the processing of your Personally Identifiable Information, and you object to our processing of your Personally Identifiable Information; or (iv) erasure of your Personally Identifiable Information is required in order to fulfill a statutory obligation under the EU, US, or state law. Under any of the above-mentioned circumstances, we will make sure your Personally Identifiable Information is erased. You may request us to erase your Personally Identifiable Information in writing by sending an e-mail to, and we have up to one month to respond to any such request.

8. How We Keep Your Personal Information Safe

We use industry-leading administrative, technical, and physical security measures to help protect your information, including using the best-in-class software systems to collect and store our users’ information, including but not limited to Google Analytics, Marketo, and Salesforce.

While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be completely guaranteed against any interception or other type of misuse. Any information disclosed online is thus vulnerable to interception and misuse by unauthorized parties

9. How We Notify You of Breaches

Voxel has a process in place for providing notices to affected and potentially-affected parties in the event of breaches and incidents. If you or your data are or potentially may be, the subject of such a breach or incident, we will notify you in accordance with our objectives related to privacy.

10. Policy Regarding Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data that we have collected from children under the age of 18, please contact us using the contact information provided below.

11. General Compliance with Laws

Our Privacy Policy complies with the strictest laws on handling Personally Identifiable Information. Such laws include the USA’s Children's Online Privacy Protection Act (COPPA) and the California Consumer Privacy Act (CCPA).

12. Contact

For questions or concerns about privacy, we can be contacted at or, by mail at the following address:

Voxel Labs, Inc.
425 2nd Street
San Francisco, California 94107