Anonymization is a data processing technique that modifies personal information so that it cannot reasonably be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Policy apply to data that has been anonymized or aggregated (i.e., information about our customers that we combine so that the resulting data no longer identifies or references an individual customer). We commit to refrain from attempting to reidentify anonymized information except to determine whether our anonymization processes work as intended or as permitted by applicable laws. We may use this anonymized or aggregated data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
We limit any sharing of information we have collected about you to certain narrow purposes. Except as otherwise notified to you elsewhere in this Privacy Policy or at the time of collection, your information may be shared for the following reasons:
To comply with laws or to protect our rights and rights of others - If we believe the disclosure of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our terms or policies, or to protect the rights, property, or safety of our business or of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with law enforcement or other entities for fraud protection and credit risk reduction.
To our third-party service providers - We may, from time to time, share your information with third parties that perform services for us or on our behalf, including but not limited to payment processing, credit checks, data analysis, e-mail delivery, hosting services, information technology, user services, and marketing assistance. Note that any payment card information you use to make a purchase from us, including on the Services, is collected and processed directly by our payment processors, not us, and as such is subject to that payment processorâs privacy policy, not this Privacy Policy.
To our business and marketing partners. - We may disclose your information with third parties with whom we collaborate on joint activities (such as co-sponsors of contests and promotions), with whom we have entered into joint marketing relationships or other joint ventures, or who we think may offer you products or services that you may enjoy. Some of our products and services may be offered jointly with partners. If you register with our partner, we may also receive your personal information from them, and we may share your personal information with our partners for these joint offerings. If applicable, you should also therefore carefully review our partnerâs privacy policy, which may have different terms.
To transfer assets in the event of sale or bankruptcy - If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity where we are permitted to do so. If we go out of business or enter bankruptcy, your information may be transferred or acquired by a third party.
To third parties designated by you - We may share your personal information with third parties where you have instructed us or provided your consent to do so.
Depending on the law where you live, you may have the following rights with regard to information about you:
If you would like to exercise any of the above rights or have any questions about your rights, please contact us with the information provided below. We will honor such requests as required under applicable laws. However, such rights are not absolute: they do not always apply, and exemptions may apply. We will verify that the information you submit matches our records before we fulfill the request and in certain cases may need to request personal information to verify your identity. If we do not comply with your request, we will explain why.
As described above, we may also process personal information that has been submitted by a customer to our Services and that we process on the customerâs behalf. If your personal information has been submitted to the Services by or on behalf of a Voxel customer and you wish to exercise your privacy rights, please direct your request to the relevant customer.
You also have the following choices with respect to your personal information.
You will need to apply these opt-out settings on each device from which you wish to opt-out.
Do Not Track -. Some web browsers transmit "do-not-track" signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
Declining to provide information - We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide certain services.
Marketing Opt Outs - We may periodically send you direct marketing communications that promote our products and services. We provide options to opt out from receiving such communications in accordance with applicable laws. Please note that even if you opt out of certain marketing communications, we may still send you important service-related communications regarding our products or services, such as communications about your subscription or account, service announcements or security information.
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Your personal information will be retained only for so long as reasonably necessary for the purposes set out above and consistent with our retention policies, considering criteria such as applicable rules on statute of limitations, legal requirements, and the duration of your use of our website and receipt of our Services. In general, this retention will be at least for the duration of your customer relationship with us and a longer period as necessary for legal defense purposes or as required by tax and other applicable laws.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be completely guaranteed against any interception or other type of misuse. Any information disclosed online is thus vulnerable to interception and misuse by unauthorized parties despite our efforts. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
The Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
The Services are not intended for use by children under the age of 18. We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data that we have collected from children under the age of 18, please contact us using the contact information provided below.
We are headquartered in the United States and we may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
This section contains information for users in the European Economic Area (âEEAâ), United Kingdom (âUKâ), and Switzerland. This Privacy Policy applies to personal information that Voxel processes as a âdata controllerâ, as defined under the General Data Protection Regulation.
Our legal bases for processing personal information - You can find information about our legal bases for processing your personal information in the âHow we use information we collectâ section of this Privacy Policy.
Data subject rights. Applicable laws in the EEA, UK, and Switzerland give residents of those areas certain rights regarding their personal information. This section outlines rights you have with respect to personal information we process as a data controller, which include the rights to:
You can submit a request by emailing us at privacy@voxelai.com. We will honor such requests as required under the applicable data protection laws and regulations. However, please note that such rights are not absolute: they do not always apply, and exemptions may apply. We may request additional information to verify your identity or understand your request. If we do not comply with your request, we will explain why.
If you are a resident in the EEA, UK, or Switzerland and think we have not complied with the requirements of the law as it applies to your personal information, you have the right to lodge a complaint with the applicable supervisory authority.
Safeguards for data transfers - If you reside in the EEA, we will only transfer your personal information to another country if:
For questions or concerns about privacy, we can be contacted at privacy@voxelai.com or, by mail at the following address:
Voxel Labs Inc.
425 2nd Street, STE 300
San Francisco, California 94107
Purpose of Processing
Purpose of Processing
Fulfilling your requests for products, services, support, and information
Managing our business (including administering orders, managing our account with you, and sending Service-related communications)
Operating our Services (including maintaining the Services, tailoring the Services for your needs, and providing support)
Performance of a contract
Legal obligation
Analyze the use or performance of the Services and user data (such as usage data or feedback) to understand and improve the Services and to build new products, services, or technology
Legitimate interest â we have a legitimate interest in ensuring our technologies meet the needs of our customers
Facilitating you visiting our offices or attending events
Performance of a contract
Consent
Sending you direct marketing communications as permitted by law
Legitimate interest â we have a legitimate interest in providing you with marketing communications
Conducting market research, advertising to you, and providing personalized information about Voxel on and off our Services and to provide other personalized content based upon your activities and interests
Legitimate interest â we have a legitimate interest in advertising and promoting our products and business
Preventing potentially prohibited or illegal activities, to protect our rights or the rights of others, or otherwise in accordance with our contracts with you
Complying with laws and lawful requests / legal processes
Legitimate interest â we have a legitimate interest in protecting ourselves and others, such as our employees, customers, business partners, and other third parties.
Vital interests
Legal obligation