
Vertical Cold Storage, a rapidly expanding provider in cold storage logistics, noticed safety inconsistencies across its new facilities. The types of safety risks varied across sites, but the main concern was employees prioritizing productivity over safety to meet the business’ rapid expansion. Speeding forklifts escalated the likelihood of vehicle accidents, while hastily pallet maneuvers amplified the risk of ergonomic strain. To ensure industry-leading safety practices from the start, Vertical Cold turned to Voxel.
Vertical Cold used Voxel’s site intelligence platform in two sites to validate concerns, pinpoint new safety priorities, and address risks quickly. Initially targeting vehicle safety, the team quickly validated concerns like piggybacking and implemented impactful solutions, like faster door-closing sensors. They also discovered a high volume of speeding and no-stops at intersections, prompting proactive measures like daily video-based coaching and increased signage.
Voxel revealed another prevalent issue: overreaching caused by tall pallets, which posed long-term ergonomic risks. Alongside employee training, Vertical Cold invested in robo-wrappers and collaborated with vendors to obtain shorter pallets, prioritizing employee safety and mitigating potential injuries.

Voxel has become an indispensable part of our safety regimen. Every day, our site supervisors incorporate Voxel incident rates and videos into pre-shift meetings, highlighting top concerns and reinforcing proper techniques. With Voxel, each site is empowered to swiftly and effectively enhance safety, day in and day out."
Deanna TaborskySafety Manager, Vertical Cold Storage
Voxel not only provided Vertical Cold Storage with crucial visibility and insights to create a safer workplace, but it also helped the company make focused process changes that yielded significant business benefits. After just a few months, each site experienced significant safety improvements:
After seeing the safety impact in the two sites, Vertical Cold quickly implemented Voxel into all of their sites nationwide. After a year, this resulted in:
Voxel has been essential in fostering our safety culture, crucially retaining talent in a tight labor market. By emphasizing behavior-based safety with Voxel, we've also curbed worker's comp costs and lost time. As we grow, Voxel will continue to be a key part of our infrastructure."
Robert BascomChief Operating Officer, Vertical Cold Storage