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    Cookie Policy

    Last updated: Aug 10, 2025

    This Cookie Policy explains how Voxel Labs Inc. and all of its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively, “Voxel,” “we,” “us,” “our”) uses cookies and similar tracking technologies on our Services (as ‘Services’ is defined in our Privacy Policy). This policy explains what cookies are, how and why we use them, and how you can exercise your options to limit our use of cookies. Please read our Privacy Policy for more information on how we process personal information.

    1. What Are Cookies?

    Cookies are small data files stored on your device by websites that you visit or access. They are widely used to make websites work as intended and to help improve user experience, customize services, remember preferences, and analyze website traffic. For general information about cookies (including how to disable/enable them), visit https://allaboutcookies.org/. We may also employ other similar technologies that store information on or access information from your device, such as web beacons (tracking pixels) and code snippets that interact with external services to record online behaviors; we refer to cookies, pixels, and other similar technologies as “cookies” in this policy.

    2. How and Why We Use Cookies

    We use cookies to help us understand the profile of our visitors, recognize when you are signed in to your account, and provide you with a better user experience. We may also use cookies to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services, and better understand your online activity.

    3. Types of Cookies We Use

    We use the following categories of cookies:

    • Essential cookies, which are necessary for our Services to perform basic functions and for us to operate certain features. For example, we might use these cookies to enable you to sign into our Services, optimize technical performance, and to store basic settings that are necessary for our Services to operate properly.  
    • Performance and analytics cookies, which collect information about how visitors use a Service to analyze visitor behavior and improve our Services. We may collect technical information, such as pages visited and how your web browser interacts with our Services.
    • Functionality cookies, which collect and remember visitor choices or preferences to provide a more personalized and functional user experience.
    • Targeting and advertising cookies, which are used to target and display content, including advertisements, based on user activities, preferences, or other characteristics. They also help provide us with aggregated reporting and help us know when marketing content has been shown to a user.

    Cookies may be set by the site that you are visiting (known as “first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the Services (“third-party cookies”). While we may allow third parties to place cookies on our Services, we do not maintain control over all of the information collected by these cookies, and the third party’s use of such information is subject to the applicable third party’s privacy policy.

    The following table provides brief descriptions of key cookies used on our Services. The “Portal” refers to Voxel’s web-based application for business customers, and the “Marketing Website” refers to voxelai.com.  Note that this list is subject to change from time to time, so this table is provided for your general informational purposes.

    NameDescriptionSurfaceFirst/Third PartyCategoryExpiration
    Auth0 SessionUsed for storing user login/session state and required to make authenticated requests.PortalThird-partyEssential24 hours
    PostHogUsed for product analytics and feature flags (personalized functionality).PortalThird-partyAnalytics, Functional1 year
    Optanon ConsentUsed for storing user cookie consent preferences.Marketing WebsiteThird-partyFunctional1 year
    RB2BUsed for identifying website visitors.Marketing WebsiteThird-partyTargeting1 year
    MarketoUsed for marketing automation (e.g. lead tracking and attribution).Marketing WebsiteThird-partyTargeting24 hours
    Google DoubleClickUsed for targeted advertisements.Marketing WebsiteThird-partyTargeting1 year
    Google AnalyticsUsed for targeted advertisements.Marketing WebsiteThird-partyTargeting1 year
    Google AdsenseUsed for targeted advertisements.Marketing WebsiteThird-partyTargeting3 months
    HotjarUsed for analytics.Marketing WebsiteThird-partyAnalytics1 year
    LinkedIn Ads PixelUsed for attribution and conversion tracking for LinkedIn ads.Marketing WebsiteThird-partyTargetingSession
    LinkedIn AnalyticsUsed for attribution and conversion tracking for LinkedIn ads.Marketing WebsiteThird-partyTargeting24 hours
    ZoomInfoUsed for identifying website visitors.Marketing WebsiteThird-partyTargeting1 year


     

    4. How to Manage Cookies

    Except for essential cookies, you can also adjust your preferences regarding cookies using our cookie preferences center or settings available on our Services.

    In addition, most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Services may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You may be able to stop or restrict the placement of similar technologies on your device or remove them by adjusting your preferences as your browser or device permits. 

    For third-party cookies, we also encourage you to check with the provider of such third-party cookies regarding any opt outs or further controls they may offer. For information about Google Analytics, please review the site “How Google uses information from sites or apps that use our services,” located at www.google.com/policies/privacy/partners/. To opt out of Google Analytics specifically, please go to https://tools.google.com/dlpage/gaoptout.

    5. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

    6. Contact

    For questions or concerns about privacy, we can be contacted at privacy@voxelai.com or, by mail at the following address:

    Voxel Labs Inc 
    425 2nd Street, STE 300 
    San Francisco, California 94107

    For further details on how we process personal information, please refer to our Privacy Policy.